Q. Which stats are currently available on DT?
A. You can see the list of stats here.
Q. I see an error on the course, can I fix that?
A. Please use the 'Contact Us' link at the top of the page if you find an error that needs correction.
Q. How do I cancel my membership?
A. Under the “My account” section, click on the delete account link and follow the instructions to
delete your account. Please keep in mind that DivotTrack offers a free membership and you always have
the option of changing your account from a paid membership to the free membership and vise versa.
Q. I forgot my password, how do i reset it?
A: When you are sigining in from the home page, simply click on the forgot password link and folow the steps to change your password.
Q. I have stats I want to enter and track on the site but am unable to, how do I ask for that?
A. Click on the contact button at the top of the page and send us a message. We value suggestions and will
always do our best to add more tools and statistics to the site.
Q. I forgot my user name and can’t remember which email address I used to sign up, how do I access my account?
A. Please use the 'Contact Us' link above for further help!
Q. Can I pay for my membership by the year or only monthly?
A. You can pay for your membership either monthly or annually. The annual membership is the best value
saving you over $5.00 dollars compared to the monthly payment schedule
Q. Do I have to sign up for recurring billing or can I pay a monthly bill from DT?
A. At this time, DivotTrack only offers monthly recurring billing or yearly memberships as payment methods.
Q. If I don’t renew my membership, will I lose all the stats I have entered thus far?
A. If you don't renew you advanced membership, you can always downgrade you membership to basic so you don't lose the stats
and rounds that you have already entered. Ending your paid membership will prevent you from viewing and using the advanced tools and statistic tracking.
Q. Do you offer bulk membership prices for large groups or teams at discounted prices?
A. Please send us a message with details about your group and we can discuss special group pricing.
Q. What does GIR mean?
A. GIR means Green in Regulation. A green in regulation means that your approach shot has landed on the green placing you in
position to put with two strokes for par or one stroke for birdie. On a par 3, your first shot would have to land on the green
to be considered a GIR. On a par 4, your second shot would have to land on the green and for par 5’s, your third shot would
have to land on the green. In any of these situations, you have the chance at one putting for birdie and two putting for par.
Q. What is a Sand Save?
A. A sand save is a scenario where your approach shot missed the green and landed in a green side bunker. Getting out of the
bunker and making or "saving" par is considered a sand save.
Q. What is an up and down?
A. Up and down is very similar to a sand save. If your approach shot misses the green and is in the rough near the green, making a
par in this situation is getting up and down. It literally means getting "up" onto the green and knocking "down" your put for a score
of par on that hole.
Q. What does handicap index mean?
A. A USGA Handicap Index is a numeral, to one decimal place, that represents a golfer's potential for scoring. A handicap
index of 15, for example, describes that on his or her best day, a golfer will shoot a score of 15 over par. A handicap index
is not an average of scores but rather a complicated formula that numerically represents a golfers best potential. This calculator is
for informational purposes only and while the calculations are similar to the USGA method, this is not an official handicap
Q. What is a facility/club?
A. The facility/club page describes the golfing facility and includes information such as location,
website address, and general information. Some facilities only have one golf course and some
facilities have multiple golf courses.
Q. How do I add multiple courses that are at one facility?
A. Once the facility has been added that has more than one course, each course will be entered
and listed individually at the facility. The facility page lists each golf course
that belongs to the facility.
Q. How do I add course that are specified as a 27 hole golf course but play 2 of the 9 hole combinations?
A. For these types of courses, it is preferred to list the facility as a 9 or 18 hole course. When adding
the course, you can add each set of 9 holes if they have separate rating and slope or add the different
combinations of 18 holes with slope and rating. For example, 3 nine hole courses titled red, blue, and green
can be added individually if each 9 holes has it’s own slope and rating. Often, courses that have multiple 9’s will l
ist them in 18 hole combinations such as Red/Blue, Red/Green, and Blue/Green.
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